RETURN POLICY
Our supporters hold immense significance for us. Through your contributions, we can extend our assistance to individuals compelled to leave their residences in search of safety. In line with standard practices for charitable contributions, donations to HUMBLE HOME INTERNATIONAL are typically considered non-refundable. However, we do evaluate refund requests on an individual basis, taking into account the specific circumstances surrounding each donation.
REFUND TERMS AND CONDITIONS
If you wish to request a refund for a donation made to HUMBLE HOME INTERNATIONAL, we kindly ask that you complete our contact form and make your refund request within 1 days of the donation date, even if it pertains to a monthly donation. It’s crucial to understand that, as your donation promptly supports one of our emergency response operations, HUMBLE HOME INTERNATIONAL cannot process refunds for donations made beyond the 1-day window under any circumstances.
Please bear in mind that we can exclusively provide refunds to the original card or account used for the initial donation. This policy encompasses all payment methods, including credit and debit card payments, PayPal, direct debit, and any other payment options available on our website.
POLICY STATEMENT
Given the nature of charitable contributions and the fact that HUMBLE HOME INTERNATIONAL regularly disburses funds to international programs, we are not bound by any obligation to issue refunds.
The authority to approve refund requests will rest with the management team at HUMBLE HOME INTERNATIONAL.
DONATIONS AND REFUNDS
HUMBLE HOME INTERNATIONAL acknowledges all donations in a spirit of trust and good faith, including recurring monthly contributions to our programs. We understand that
individual preferences regarding donations may vary, and there may be instances when contributing is not feasible. However, we do not entertain requests for refunds for donations that were made knowingly and voluntarily.
ERRORS BY HUMBLE HOME INTERNATIONAL
In the event that a mistake is made by HUMBLE HOME INTERNATIONAL, one of our representatives, or our financial institution(s), we will swiftly process a refund upon being informed of the error, and all associated expenses will be the responsibility of HUMBLE HOME INTERNATIONAL.
CHANGE OF MIND ABOUT YOUR DONATION
Once you have donated to HUMBLE HOME INTERNATIONAL, we are unable to issue refunds if you change your mind. Therefore, we urge you to make your decision to donate to us with careful consideration.
REQUESTING A REFUND
If you wish to request a refund, kindly submit your refund application by furnishing us with your complete name, supporter ID (if known), full postal address, and contact number. Please forward your refund request in written form to:
HUMBLE HOME INTERNATIONAL
PO Box [Enter Appropriate Box Number] [Enter City, State, and Postal Code] [Enter Country]
Email: [Enter Email Address]
In your request, please provide the particulars of your donation, including the method, date, amount, and the circumstances justifying your refund request. Upon receiving your application, we will carefully assess it and endeavor to provide a response within two business days.
REFUND EXCEPTIONS
HUMBLE HOME INTERNATIONAL will evaluate the possibility of granting a refund under the specific circumstances outlined below, provided that a valid request is submitted by the donor:
• A refund will be processed for your donation in the event of an error made by HUMBLE HOME INTERNATIONAL
• We may consider a refund if you have inadvertently input an incorrect donation amount.
• We may entertain the idea of a refund if you have unintentionally established a recurring monthly donation when your intention was to make a one-time contribution.
• Refunds may also be deliberated in other similar exceptional situations.
REFUND PROCESS AND IMPORTANT INFORMATION
HUMBLE HOME INTERNATIONAL places a significant emphasis on the rigorous process of considering refund requests. To initiate this procedure, please be aware of the stringent prerequisites we have established to ensure that each request undergoes thorough scrutiny. To proceed, you must complete our comprehensive contact form, meticulously furnishing the following intricate details:
– Your complete legal name, which must align precisely with the information in our donation records.
– The exact email address utilized during the donation process, ensuring accuracy.
– Documentation substantiating your current country of residence, if necessary.
– A contact phone number, which should be verifiable and accurate.
– A precise and verifiable date on which the donation was executed, supported by relevant evidence.
– An exhaustive breakdown of the exact donation amount, which must align precisely with our records.
– A comprehensive account of the specific payment method used, accompanied by all pertinent supporting documentation.
– A comprehensive narrative elucidating the compelling and exceptional circumstances that substantiate your refund request, reinforced by compelling and verifiable evidence.
It is crucial to comprehend that the vetting process for your refund request is exceedingly rigorous. We undertake an in-depth review that entails a thorough examination of the provided documentation. Moreover, we may necessitate additional verification steps and seek further clarification before proceeding. These stringent measures are integral to our unwavering commitment to upholding the highest standards of transparency and accountability.
Upon receiving your exhaustive request, we will meticulously evaluate the information provided. If it successfully meets our exacting criteria, we will commence the refund process. It is imperative to acknowledge that this refund procedure will be subjected to a
comprehensive review, potentially extending to a more protracted duration. You should anticipate that the process may take up to 10-14 business days until the refunded amount is ultimately credited to your account. Your cooperation and understanding of these stringent measures are deeply valued, as they reinforce our dedication to upholding the utmost integrity and responsibility in our operations.